Don't panic! It's not as tricky as it looks! Just select the name of your audio system from the pictures below (eg. B&O, Naim, Quad, etc). If you don't see your system listed, click on the Hi-fi/Studio picture for all other brands.

Click on any of the products listed on the left side of the new page that loads to see full details of what they do and how they can be used. When you find an item that you would like, simply select the option you require (eg. cable length) from the pull-down menu on the left side of the page to see the price and click "Add to Cart" to reserve it ready for purchase. You can continue adding as many items as you want in this way and you can view your Shopping Cart at any time by clicking the "View Cart" button on any product page. From this screen, you can amend quantities, remove any items you no longer require, or cancel your order if you wish. All of our products include shipping costs (unless clearly marked otherwise), so there are no surprises when you come to pay for your order!

To pay for your order, click "View Cart" and then "Proceed to Checkout". If you have a PayPal account, you can log into this securely to pay for your order. If you don't have a PayPal account, you can either open one at no extra cost, or pay easily and safely using any major credit or debit card. However you choose to pay, PayPal's industry-leading security system means that your account details will not be disclosed to us and these are protected against theft or fraud.

You will receive an automated confirmation of your order by email within a few minutes of completing the checkout process and this will be followed up within 48 hours by a personal email from a member of our UK-based team to thank you for your order and confirm how and when your purchases will be shipped to you. This email will include a contact email address and telephone number which you can use if you need to speak to us regarding your order.

We are keen to make the ordering process as simple as possible and we are here to help if you have any questions or concerns about this.

Yes, of course, as long as your payment is made in British Pounds according to the instructions below. If you need to pay using any other currency, please follow the instructions outlined in the question above to pay by PayPal, or by credit or debit card, as this will automatically convert your local currency into British Pounds for you.

To make a postal payment, please select your purchases as described above and add them to your online Shopping Cart. Please contact us using the email contact details that are visible on the website and we will confirm the correct delivery address to use. When your order is complete, please click on "View Cart" and print out the Shopping Cart page. Please enclose this page with your payment and your required delivery address and send this to us.

Please make your payment out to "Sounds Heavenly Limited". Please DO NOT send cash through the post, as we cannot accept payment by cash. The processing time for postal payments is usually around 7 days from the date when your payment arrives, as this is the time taken for your payment to clear through our bank. If you would like us to contact you to confirm receipt of your payment and again to confirm the shipping details for your order, please include a contact email address or telephone number with your payment.

If you are currently working in the audio trade and you are interested in becoming a distributor for Sounds Heavenly products, please email us to request a password for the Dealer Area of our site. This will give you access to our trade products, pricing and terms of business so that you can see the benefits of working with Sounds Heavenly. This area of the site contains priority contact details to allow you to speak to a member of our team if you would like more information, or if you wish to discuss placing an order with us. All orders and enquiries from our business customers are handled personally by a senior member of our team, so we can ensure that you always receive the highest possible level of service!

SoundsHeavenly.co.uk is a website owned and operated in the UK by Sounds Heavenly Limited. Sounds Heavenly Limited are committed to protecting your privacy. All information is collected lawfully. We work in compliance with the Data Protection Act 1998. Our UK Company Registration Number is 6629281.

We only collect personal information when you provide it to us on our enquiry links. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you. We will not email you in the future unless you have given us your consent or pass your email address to other websites unless you agree and we do not send marketing emails to non-client email addresses. We use a statistics package to track vistors to our website. This is anonymous information.

You can shop with confidence at Sounds Heavenly! All of our products are supported by a full money-back promise - if you are not delighted with your purchase, simply return it to us (in the same condition that it reached you in) so that it reaches us within 60 days of your original purchase date and we will cheerfully give you a full refund. We hope you will agree that this is a much fairer policy than the 7 day return period required in the UK under the Consumer Protection (Distance Selling) Regulations! We are very proud of our customer service record and we are keen to hear from you with any comments you may have regarding your purchase.

We aim to work openly and fairly with our customers and as a result we are proud to offer FREE Worldwide shipping on all of our cables and also on the majority of our accessories. If you need to return an item to us in line with our Returns Policy, we will not normally be able to refund additional expenses (ie. your return postage costs), except under exceptional circumstances. However, we are keen to ensure that all of our customers are delighted with their experience of shopping with us, so we are always keen to listen to your views and we will always try our best to assist you with any issues that may arise. All of our products are tested prior to dispatch and our liability to you is limited to the total price that you have paid to us for each order. Sounds Heavenly cannot accept liability for indirect or consequential losses, however these are incurred.

Items are normally shipped on the same working day or the next working day after payment clears into our account. Shipping for items up to 2Kg in weight is normally via First Class post (for UK deliveries) or Airmail (for all other destinations), or by courier service for orders over 2Kg. UK orders over £50 in value and non-UK orders over £100 in value are normally sent by a signed-for delivery service (eg. Royal Mail Recorded delivery or Airmail International Signed For) and orders should arrive within the following timescales:-

UK = Typically 1 to 3 days, maximum 7 days

Europe = Typically 3 to 7 days, maximum 14 days

Other destinations = Typically 7 to 14 days, maximum 21 days

Entire books have been written about this topic, so the following advice should just be considered as a starting point; exact positions will vary depending on your room acoustics and choice of loudspeakers. The following advice is suitable for either stereo speakers (ie. 2 channel) or the two main front speakers in a 5.1 or 7.1 channel surround sound system. Good speaker positioning improves the sound quality and stereo image, so that instruments sound more lifelike and appear to come from different parts of the stage (as they would sound at a live concert).

As a starting point, locate the "tweeter" or small high-pitched driver in the speakers (Just play some music with plenty of rythym and listen for where the cymbals appear to come from!) These drivers should normally be positioned at about ear level when you are sitting in your usual seat (or standing up dancing!)

Measure from your usual listening position to the front wall of the room where the speakers are placed (ensure that they are in front of you, not to the side or behind you) This distance should be roughly the same as the distance between the speakers.

Now look at the back panel of the speakers. If there is a hole in the back (known as a bass port) or a grille cloth on the back (covering a bass driver), then the speakers should normally be placed away from the front wall of the room. If neither holes nor grilles are present, then the distance from the front wall is less important. The distance the speakers should be placed from the wall for best effect will vary, but 50cm (0.5m) is usually a good starting point for most speakers. Listen to some music you know well with a clear bassline and try various positions to see which gives clear, realistic bass notes that fit in well with the rest of the music.

Finally, ensure that the speakers are solidly mounted on suitable brackets or stands (for smaller speakers) or securely placed on the floor (for taller speakers). Try pointing the speakers directly at your listening position, straight at the back wall and then try them angled inwards to point at a position about 50cm in front of your listening position. This will alter the positioning of instruments "on stage" and you should be looking to hear the lead singer clearly in the centre, with backing vocals and instruments spread evenly between the speakers.

Above all, there is no "right" or "wrong" way to position your speakers, so feel free to experiment and find out what works best for you. For an "off the wall" approach to speaker positioning, the following article may be of interest:- "B&O speaker placement in the room in order to get the best of it !"

This is a nice easy one! Just find a digital camera (or camera phone) and switch it on so that the screen shows a picture (don't press the shutter button) Hold the front end of the remote control up to the camera lens so that you can see the small black "window" on the screen. If the remote is working properly, you should see fast, bright flashes of white light on the camera screen when you press a button on the remote. If the flashes are dim, the batteries probably need replacing. If nothing shows, your remote control is likely to need repair or replacement.

First, buy a cable from this website to connect your PC to your audio system! Second, download the following "Bass Response Test" and save it to your PC as an MP3 file. Connect up your audio system and listen as the bass tones descend from 340Hz (mid bass) to 20Hz (the lower limit of human hearing). The frequency of each successive note is announced, so you can work out the limit of your audio system from the point where the tones disappear - the results may surprise you!

For the ultimate bass extension test, the following "20 Hz Test Tone" in MP3 format will tell you if you speakers can plumb the depths of human hearing, with a long clear note at the very edge of audibility which will test even the best loudspeakers in the World to their limits!

For reference, the lowest note on a Tuba, Bosendorfer Imperial Grand Piano and most cathedral pipe organs (C0) is 16.35 Hz, although few modern pianos go lower than 27.5Hz and a four string double bass "only" reaches down to around 41Hz.

No, but we can recommend the following company, who are specialists in all areas of computing:-

Despite the unusual connections used on Bang and Olufsen audio systems (typically 2, 5, 7 and 8 pin DIN plugs), it is possible to get your B&O system to interface to equipment from other manufacturers, including such items as non-B&O CD players, turntables, active subwoofers, amplifiers and speakers.

B&O themselves make a limited range of adapters to allow you to interface with other companies' equipment, with further ranges available online through manufacturers such as Sounds Heavenly.

The most common (and useful) ways of integrating B&O into other systems include:-

Modern Bang and Olufsen televisions and audio systems do not have built-in power amplifiers, but they are designed to connect to B&O's "Beolab" range of active (amplified) loudspeakers. So what do you do if you want to connect a modern B&O audio source or TV to a conventional amplifier and loudspeakers?

Sounds Heavenly have developed an adapter cable which connects to one of the Powerlink outputs on your B&O system and converts this to RCA (also known as "phono") sockets to allow you to plug in a normal hifi or home cinema amplifier and speakers. As one Powerlink socket contains both left and right stereo signals, only one cable is needed to give stereo sound.

If you want to continue using the volume control on your B&O system to control the speakers you have connected in this way, you will need to set the extra amplifier volume level near to maximum. You can then use your B&O volume control (and remote control) as normal.

This setup allows you to use in-wall or in-ceiling speakers (indoor or outdoor) with your B&O music system, or to connect it to a multi-channel cinema/home theatre surround sound system. Click here for full details of this product.

All modern Bang and Olufsen Beolab active speakers (ie. those powered from the mains supply) should be connected to your audio system or television using Powerlink cables. These are all similar in outer appearance, with a round 8-pin DIN plug at each end of the cable. However, there are three versions of this cable:-

Since around 1990, Bang and Olufsen fitted built-in RIAA pre-amplifier modules to all of their Beogram range of record players, to allow them to be used with their newer audio systems. However, a large number of their earlier turntables are still in use which do not have these amplifiers fitted. Anyone wishing to use a pre-1990 Beogram turntable with a modern B&O system would need to buy an external RIAA per-amplifier, as the B&O modules are no longer available.

Sounds Heavenly have developed a Pre-Amplifier Kit which combines a mains-powered RIAA pre-amplifier with all the necessary cables and convertors to connect an early Beogram turntable to a modern B&O system. These are required for most Beogram turntables, including those listed below:-

Beogram 1500 family

Bang and Olufsen produced an excellent wall bracket for their Beogram record players in the 1980's that seemed to disappear under the turntable, leaving the Beogram seemingly suspended in mid air. Sadly, these are no longer in production and they are now very rare, so Sounds Heavenly have improved on this design and developed an updated version of the B&O wall shelf using the same high-quality materials. Finished in matt black powder coat, these are made from 3mm thick mild steel, just as the original items were.

As with the original B&O brackets, these new brackets will fit many of the B&O Beogram range, including the models listed below:-

Yes, there is no need to worry! The 5 pin DIN plugs fitted to our iPod Input Cables and RCA Input Cables will fit perfectly and work correctly in both 5 pin and 7 pin DIN sockets. The extra 2 pins in the 7 pin socket are only used to pass data between B&O products, so they are not required when non-B&O inputs are connected. The alignment of the pins is identical for both 5 and 7 pin sockets, so the 5 pin plugs are ideal for both the older (5 pin) and the newer (7 pin) input sockets.

Yes, here are some of the best sites:-

No, but we can recommend the following companies who buy and sell Bang and Olufsen products:-

No, but we can recommend the following approved Bang & Olufsen repairer, who can service Bang and Olufsen products:-